# Terms of Service **Last updated: September 22, 2026** These Terms of Service ("Terms") form a binding legal agreement between **Clixs LLC**, a Delaware limited liability company ("Clixs", "we", "our", or "us"), and you, the person, company, or other legal entity that accesses or uses the Clixs platform, website, APIs, AI-powered features, and associated support (collectively, the "Service"). "You" or "Customer" refers to the individual or entity bound by these Terms. **BY CLICKING "Sign up", "Sign in with Google", or any equivalent button, OR BY ACCESSING THE SERVICE IN ANY OTHER WAY, YOU AGREE TO BE BOUND BY THESE TERMS.** If you do not agree, do not use the Service. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity, in which case "you" refers to that entity. --- ## 1. Eligibility You must be at least **18 years old** and capable of forming a legally binding contract to use the Service. The Service is not offered to anyone previously suspended or removed by us. You must not be located in, under the control of, or a national or resident of a country subject to U.S. embargo, nor be on any U.S. government list of restricted parties. --- ## 2. Description of the Service Clixs is a software-as-a-service platform that helps businesses plan, build, optimize, and report on Google Ads campaigns, including AI-assisted features for campaign creation, keyword research, and content suggestions. The exact features available to you depend on your subscription plan. We may, in our sole discretion and at any time, modify, add, remove, or discontinue features of the Service, with or without notice. We are not liable to you or any third party for any modification, suspension, or discontinuance of the Service or any feature. --- ## 3. Accounts ### 3.1 Registration To use most features of the Service, you must create an account by signing in with Google. You agree to provide accurate, current, and complete information and to keep it updated. ### 3.2 Account Security You are responsible for safeguarding your credentials and for all activity that occurs under your account. You must notify us immediately at **support@clixs.io** of any unauthorized access. We are not liable for losses caused by unauthorized account use that you fail to report. ### 3.3 Sharing Restrictions Your account is for a single individual unless your subscription expressly permits sharing within your organization. You may not transfer or sell your account, share credentials outside your organization, or allow more than one individual to use a single seat. ### 3.4 Right to Refuse Registration We reserve the right, in our sole discretion, to deny or revoke access to the Service, with or without notice and without liability. --- ## 4. Subscriptions, Billing, and Renewal ### 4.1 Plans and Fees Subscription plans, fees, and billing cycles are described on our pricing page. By subscribing, you authorize us to charge the payment method on file for all applicable fees, taxes, and charges. ### 4.2 Payment Processor Payments are processed by **Stripe, Inc.** Your payment data is handled in accordance with Stripe's privacy policy and PCI DSS standards. We do not store your full card details. ### 4.3 Auto-Renewal **Subscriptions automatically renew at the end of each billing cycle** (monthly or annual, as selected) at the then-current rate, unless you cancel before renewal. You authorize recurring charges to your payment method until you cancel. ### 4.4 Fee Changes We may change pricing for new subscription terms upon at least **30 days' prior notice** by email. Continued use of the Service after the new pricing takes effect constitutes acceptance. ### 4.5 Mid-Cycle Changes Upgrades take effect immediately and are billed pro-rata for the remainder of the cycle. Downgrades take effect at the next renewal. ### 4.6 Taxes and VAT You are responsible for all applicable taxes (sales tax, VAT, GST, etc.). Where required by law, we will collect and remit taxes on your behalf. Customers in jurisdictions that collect VAT must provide a valid VAT registration number; otherwise we may apply VAT to your invoices. ### 4.7 Non-Payment If your account becomes more than **30 days delinquent**, we may suspend or terminate your access to the Service. We have no obligation to retain your data after suspension. Reactivation may require payment of all outstanding fees plus a reactivation fee. --- ## 5. Free Trials If we offer you a free trial: - You may use the Service for the trial period at no charge. - Warranties, indemnities, payment obligations, and similar provisions in your favor do **not** apply during the free trial. - We may terminate the free trial at any time, for any reason, without notice. - At the end of the trial, you will be charged the applicable subscription fee unless you cancel before the trial ends. --- ## 6. Cancellation and Refunds ### 6.1 Cancellation You may cancel your subscription at any time from your account settings or by emailing **support@clixs.io**. Cancellation takes effect at the end of the current billing cycle. You will retain access to paid features until that date. ### 6.2 No Refunds Except where required by applicable law, **all fees are non-refundable**. We do not provide refunds or credits for partial subscription periods, unused features, or downgrades. Cancellation does not entitle you to a refund of fees already paid. ### 6.3 Data Export You are responsible for exporting your data before cancellation or termination. We may delete your data **30 days after** the end of your subscription, in accordance with the retention schedule in our Privacy Policy. --- ## 7. Acceptable Use You agree not to: - Use the Service for any unlawful purpose, or in violation of any law or regulation. - License, sublicense, sell, resell, transfer, distribute, or commercially exploit the Service. - Reverse engineer, decompile, or attempt to extract source code from the Service, except as expressly permitted by law. - Use the Service to build a competing product or for benchmarking against competing products. - Embed the Service as an iframe in another application without our prior written consent. - Interfere with or disrupt the integrity, security, or performance of the Service. - Attempt to gain unauthorized access to any part of the Service or related systems. - Send or store viruses, worms, malware, or other malicious code through the Service. - Use automated means (bots, scrapers) to access the Service except via documented APIs. - Take any action that imposes a disproportionate load on our infrastructure. - Generate or upload content that infringes the rights of third parties or violates law. - Use AI features to generate misleading, defamatory, hateful, or harmful content. Violation of this section is a material breach and may result in immediate suspension or termination. --- ## 8. Customer Data and Customer Content ### 8.1 Definitions - **Customer Data** means data you submit to or generate through the Service, including Google Ads account data we access on your behalf. - **Customer Content** means text, logos, images, ad copy, landing page URLs, and other materials you upload or create using the Service. ### 8.2 Ownership You retain all rights, title, and interest in and to your Customer Data and Customer Content. We do not claim ownership. ### 8.3 License Grant to Clixs You grant Clixs a worldwide, royalty-free, non-exclusive license, during the term of your subscription, to host, store, copy, transmit, display, modify, and process your Customer Data and Customer Content **solely for the purpose of providing, operating, and improving the Service for you.** ### 8.4 Aggregated and Anonymized Data We may compile and use aggregated, anonymized data derived from Customer Data (for example, "users on Plan X average Y campaigns per month") for analytics, benchmarking, and product improvement. Such aggregated data does not identify you or your customers and remains our property. ### 8.5 Privacy Our handling of personal data is governed by our [Privacy Policy](/legal/privacy), which is incorporated into these Terms by reference. ### 8.6 Your Responsibilities for Content You are solely responsible for the legality, accuracy, and appropriateness of all Customer Content. You represent that: - You own or have the necessary rights to all Customer Content. - Your Customer Content does not infringe any third-party rights. - Your Customer Content complies with Google Ads policies, applicable advertising laws, and these Terms. --- ## 9. AI Features ### 9.1 Use of AI The Service uses third-party AI providers (currently **Anthropic PBC**) to power features such as campaign suggestions, keyword recommendations, and content generation. ### 9.2 No Training on Your Data Your Customer Data, Customer Content, and Google Ads account data are **not used to train AI foundation models or any general-purpose machine learning systems**, ours or our providers'. AI providers process inputs in real time and do not retain them for training under our agreements with them. ### 9.3 No Warranty on AI Outputs AI-generated outputs are provided **for informational purposes only**. They may be inaccurate, incomplete, biased, or misleading. **You are solely responsible for reviewing and verifying any AI-generated output before using it in your campaigns.** We make no warranty, express or implied, regarding the accuracy, completeness, or fitness of any AI output. ### 9.4 Prohibited AI Uses You may not use AI features to generate content that: - Infringes intellectual property rights - Violates privacy rights - Is unlawful, defamatory, hateful, harassing, or harmful - Impersonates real persons, government entities, or brands without authorization --- ## 10. Intellectual Property ### 10.1 Clixs IP The Service, including all software, designs, text, graphics, logos, the "Clixs" name, and all related intellectual property rights, is owned exclusively by Clixs LLC and its licensors. These Terms grant you no rights to our trademarks, trade names, or branding. ### 10.2 Limited License to Use Subject to these Terms and your payment of fees, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service during the term of your subscription. ### 10.3 Feedback If you provide us with suggestions, feedback, or ideas about the Service ("Feedback"), you grant us a perpetual, irrevocable, royalty-free, worldwide license to use, modify, and incorporate your Feedback into the Service, without compensation or attribution. --- ## 11. Third-Party Services and Google Ads API ### 11.1 Dependence on Third Parties The Service depends on the continuing availability of third-party APIs, including the **Google Ads API**. If Google or any other integrated platform ceases to make its API available on reasonable terms, we may discontinue affected features without liability. ### 11.2 Google Ads Compliance You acknowledge that your use of Google Ads through the Service is also subject to: - [Google Ads Terms of Service](https://support.google.com/adspolicy/answer/54818) - [Google Ads Policies](https://support.google.com/adspolicy/answer/6008942) - [Google API Services User Data Policy](https://developers.google.com/terms/api-services-user-data-policy) You represent and warrant that your use of Google Ads (a) is for business purposes, not personal/family/household purposes, (b) complies with all Google Ads policies, and (c) does not generate fraudulent or automated impressions or clicks. ### 11.3 Third-Party Modification Rights Google may, in its sole discretion, edit, label, modify, optimize, or reject your ads. We are not liable for actions taken by Google on your campaigns or accounts. ### 11.4 Other Third-Party Services The Service integrates with other providers (e.g., Stripe for payments, Anthropic for AI). Your use of those features is also subject to the respective provider's terms. --- ## 12. Confidentiality Each party may receive confidential information from the other ("Confidential Information"). The receiving party agrees to: - Use Confidential Information only to fulfill its obligations under these Terms. - Protect Confidential Information with the same care it uses for its own confidential information, and at minimum reasonable care. - Not disclose Confidential Information to third parties except to employees, contractors, or service providers bound by similar confidentiality obligations. This obligation does not apply to information that is publicly known, independently developed, lawfully received from a third party, or required to be disclosed by law. --- ## 13. Disclaimer of Warranties **THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT ANY WARRANTY OF ANY KIND.** TO THE FULLEST EXTENT PERMITTED BY LAW, CLIXS AND ITS LICENSORS DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, OR UNINTERRUPTED OPERATION. We do not warrant that: - The Service will meet your requirements. - The Service will be uninterrupted, secure, timely, or error-free. - Any data, including AI output, will be accurate, complete, or reliable. - Defects will be corrected. - The Service is free of viruses or other harmful code. You bear all risk associated with your use of the Service, including any campaign performance results. --- ## 14. Limitation of Liability TO THE FULLEST EXTENT PERMITTED BY LAW: **(a)** IN NO EVENT WILL CLIXS, ITS AFFILIATES, OFFICERS, EMPLOYEES, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR ADVERTISING SPEND, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. **(b)** OUR AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (i) THE AMOUNTS YOU ACTUALLY PAID TO US IN THE **12 MONTHS** PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR (ii) **USD $100**. **(c)** Some jurisdictions do not allow exclusion of certain warranties or limitation of liability; in such jurisdictions, our liability is limited to the maximum extent permitted by law. --- ## 15. Indemnification ### 15.1 By You You agree to defend, indemnify, and hold harmless Clixs and its affiliates, officers, employees, and agents from any claim, demand, loss, or damage (including reasonable attorneys' fees) arising from: - Your Customer Data or Customer Content - Your use of the Service in violation of these Terms or applicable law - Your violation of any third party's rights, including Google Ads policies - Any unauthorized use of your account due to your failure to safeguard credentials ### 15.2 By Clixs We will defend you against any third-party claim alleging that the Service, as provided by us and used in accordance with these Terms, directly infringes a U.S. patent, copyright, or trademark, and pay any damages finally awarded. Our obligation does not apply to claims arising from your Customer Content, your modifications to the Service, or combinations of the Service with non-Clixs products. If we believe the Service may infringe, we may, at our option: (a) modify it to be non-infringing, (b) obtain a license, or (c) terminate your subscription and refund prepaid unused fees. ### 15.3 Process The indemnified party must (a) promptly notify the indemnifying party of the claim, (b) give the indemnifying party sole control of the defense and settlement, and (c) cooperate reasonably. --- ## 16. Term and Termination ### 16.1 Term These Terms remain in effect for as long as you use the Service or have an active account. ### 16.2 Termination by You You may terminate by canceling your subscription and discontinuing use of the Service. See Section 6. ### 16.3 Termination by Clixs We may suspend or terminate your access immediately, with or without notice, if: - You materially breach these Terms (including non-payment, unauthorized use, or AUP violations). - We are required to do so by law or by a third-party provider (e.g., Google). - We discontinue the Service. - Your account becomes more than 30 days delinquent (Section 4.7). ### 16.4 Effect of Termination Upon termination: - Your right to access the Service ceases. - We may delete your data **30 days** after termination unless retention is required by law. - Sections that by their nature should survive (IP, confidentiality, disclaimers, limitation of liability, indemnification, governing law, dispute resolution) survive termination. --- ## 17. Modifications to These Terms We may modify these Terms at any time. Material changes will be announced by email and through an in-app notice **at least 30 days before** they take effect. Continued use of the Service after the effective date constitutes acceptance. If you do not agree to the modified Terms, your sole remedy is to stop using the Service and cancel your subscription. --- ## 18. Governing Law and Dispute Resolution ### 18.1 Governing Law These Terms are governed by the laws of the **State of Delaware, USA**, without regard to its conflict-of-law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply. ### 18.2 Mandatory Arbitration Except for claims that may be brought in small claims court, **any dispute arising out of or relating to these Terms or the Service will be resolved by final and binding arbitration administered by the American Arbitration Association (AAA)** under its Commercial Arbitration Rules. Arbitration will take place in **Wilmington, Delaware**, before one (1) arbitrator. The arbitrator's award is final and may be entered in any court of competent jurisdiction. ### 18.3 Class Action Waiver **YOU AND CLIXS AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.** No arbitration may be consolidated with another without all parties' consent. ### 18.4 Jury Trial Waiver **YOU AND CLIXS WAIVE ANY RIGHT TO TRIAL BY JURY** in any action arising out of these Terms. ### 18.5 Time to File Claims Any claim arising out of these Terms must be filed within **one (1) year** after the cause of action accrues, or it is permanently barred. ### 18.6 EU/UK Consumers If you are a consumer resident in the EU, UK, or Switzerland, the foregoing arbitration and forum selection do not deprive you of mandatory consumer protections in your country of residence. You may bring claims in your local courts in addition to ours. --- ## 19. Export Control The Service is subject to U.S. export control laws. You may not use, export, or re-export the Service to any country, person, or entity prohibited by U.S. law. You represent that you are not on any U.S. government list of restricted parties and are not located in any U.S.-embargoed country. --- ## 20. Communications You consent to receive electronic communications from us, including emails about your account, security alerts, transactional notices, and service announcements. Marketing emails may be opted out of via the unsubscribe link in those messages, but you cannot opt out of transactional/account-related messages while you have an active account. Notices to you may be sent to the email address on your account. Notices to us must be sent to **support@clixs.io**. --- ## 21. Assignment You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms freely, including in connection with a merger, acquisition, sale of assets, or by operation of law. Any attempted assignment in violation of this section is void. --- ## 22. General Provisions ### 22.1 Entire Agreement These Terms, together with our Privacy Policy and any order forms or pricing pages you have agreed to, constitute the entire agreement between you and Clixs regarding the Service and supersede all prior agreements. ### 22.2 Severability If any provision of these Terms is found unenforceable, the remaining provisions remain in full effect. ### 22.3 No Waiver Our failure to enforce any right or provision is not a waiver of that right or provision. ### 22.4 Force Majeure Neither party is liable for delays or failures caused by events beyond its reasonable control, including natural disasters, war, terrorism, labor disputes, governmental action, internet outages, or third-party API failures. ### 22.5 No Third-Party Beneficiaries These Terms create no rights for any third party. ### 22.6 Relationship The parties are independent contractors. These Terms do not create any agency, partnership, or joint venture. ### 22.7 Headings Headings are for convenience only and do not affect interpretation. --- ## 23. Contact Us **Clixs LLC** A Delaware limited liability company Email: **support@clixs.io** Legal notices: **legal@clixs.io** Website: [https://clixs.io](https://clixs.io)